You can submit tickets, track the status of tickets and communicate with the IT technician working on your issues, all in real time.
Access Helpdesk ticketing portal
1. Click here from any browser. Click the Office 365 logo from the main screen.
2. Fill out the incident form of necessary fields and submit.
3. You can check to see that status and communicate with the IT technician in real time.
For more detail please click here to download the detail user guide.
Note: We will still be keeping the previous communication methods to avoid disruption to IT support.
Portal to create ticket: Click here
Phone: The Campus Extension: 8911